Privacy Policy

Alliance Trucking Privacy Policy

Effective Date: April 13, 2026
Last Updated: April 13, 2026

1. Introduction

Alliance Trucking LP (“Alliance,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information.

This Privacy Policy describes how we collect, use, disclose, and protect information when you use:

  • our website (www.thealliancetrucking.com)
  • our mobile application
  • our payment portal
  • and any related services (collectively, the “Services”)

By accessing or using our Services, you agree to this Privacy Policy.

2. Information We Collect

We collect information in the following categories:

A. Personal and Business Information

We may collect:

  • Name, email address, phone number
  • Mailing and billing address
  • Company name and business details
  • Tax identification numbers (e.g., EIN)
  • Account and registration information

B. Financial and Payment Information

In connection with our billing and payment services, we may collect or facilitate the collection of:

  • Bank account information
  • Routing numbers
  • Payment credentials
  • Transaction data and payment history

Important: Alliance does not store full bank account numbers or sensitive payment credentials in unencrypted form on our systems. Payment information is processed by third-party providers, including Grail Pay.

We may retain limited information such as:

  • payment confirmations
  • payment status
  • masked account identifiers
  • billing records

C. Transaction and Service Data

We collect information related to services performed, including:

  • delivery tickets and load data
  • job site locations
  • order details and pricing
  • dispatch and logistics records

D. Location and Device Information

When you use our mobile application or services, we may collect:

  • GPS location data
  • route information
  • job site coordinates
  • device type, operating system, and identifiers

We use this data for dispatch and logistics, verification of services, fraud prevention, and operational improvements.

E. Usage and Analytics Data

We may collect:

  • IP address
  • browser type
  • pages visited
  • usage patterns

We may use cookies and similar technologies, including analytics tools such as Google Analytics.

F. Electronic Signature Data

We may collect and retain information related to electronic signatures and document execution, including audit trail data such as timestamps, IP addresses, device information, and user activity, in order to verify transactions, maintain records, and enforce our agreements.

3. How We Use Information

We use information to:

  • Provide and operate our Services
  • Process transactions and payments
  • Facilitate dispatch, logistics, and service delivery
  • Communicate with you about your account and services
  • Enforce agreements and collect payments
  • Prevent fraud and unauthorized activity
  • Improve our platform, services, and user experience
  • Comply with legal and regulatory requirements

4. Payment Processing

Alliance uses third-party payment processors to facilitate electronic payments. Currently, we support ACH (Automated Clearing House) payments through providers such as Grail Pay.

When you submit payment information:

  • it is transmitted directly to the processor
  • it is not stored by Alliance in full, unencrypted form

In the future, we may support additional payment methods, including:

  • credit card processing
  • real-time payments (RTP)
  • FedNow transfers
  • wire transfers

These services may involve additional third-party providers. All payment processors are responsible for securing and processing financial data.

5. How We Share Information

A. Service Providers

With vendors and service providers that support our operations, including:

  • payment processors
  • hosting providers
  • analytics providers
  • communication tools

B. Business Operations

With customers, contractors, drivers, and vendors as necessary to fulfill transactions, coordinate services, and complete deliveries.

C. Corporate Transactions

In connection with mergers, acquisitions, or asset sales.

D. Legal Compliance

To comply with applicable laws, court orders, and government requests.

E. Protection of Rights

To protect our business, our customers, and public safety.

F. Aggregated Data

We may share aggregated or anonymized data without restriction.

G. No Sale of Personal Information

Alliance does not sell personal information.

6. Data Retention

We retain information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure. Use of the Services is at your own risk.

Users are responsible for maintaining the confidentiality of their account credentials. Alliance is not responsible for unauthorized access resulting from compromised login information.

8. Your Choices

You may:

  • update your account information by contacting us
  • opt out of marketing communications
  • disable cookies via browser settings

Some features may not function if certain data is restricted.

9. California Privacy Rights

California residents may have additional rights under applicable privacy laws, including:

  • the right to request access to personal information
  • the right to request deletion of personal information (subject to exceptions)

To make a request, contact us at the email below.

10. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect information from minors.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date. Continued use constitutes acceptance.

13. Contact Information

[email protected]
Alliance Trucking LP
721 111th st Arlington, TX 76011